Yellow Hill Equine, builders of beautiful stables, arenas and American barn style livery yards, had an existing website which wasn't performing well. The client wanted his site higher up on Google and for the experience for the visitors to the site to be a simple and pleasurable one.

Recent feedback reports a steady stream of enquiries and his customers are commenting on how easy the site is to use. They also now have an Instant Chat facility built into the website, which the whole team manage on their phones to answer any questions from potential customers. If they are all too busy to answer enquiries, the ChatBots step in to act as their receptionist, answering common questions, collecting contact details, advising that one of the team will get in touch as soon as they are free and guiding visitors to certain relevant pages on the site. Instant Chat systems have reported increases of upto 80% conversion of visitors to active customers!

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